Customer journeys
Бронирование
Often there is an option or a need to book a visit in advance for a specific time. The customer books a visit from home, comes to their specific time, operators are ready to serve, have all the needed information ready, the customer does not spend time waiting in queue.
Ideal for: municipalities and government institutions, banks, private clinics.
Perfectly combined with other journeys, e. g. classic queues, booked customers are a priority, but walk-ins are also welcome.