Customer journeys

Groups

For group services, e. g. cable cars, group games, or just cases, where group calling is needed, like museums or events.

The host is creating limited groups of people, taking into account that families and groups of friends need to be kept together.

Group “leaders” (heads of families, event organizers etc.) receive SMS in advance that their call time is near.

The operator does not have to think about how many people to call and who to call, the operator just uses the “call next” button. Signage screens show current and next groups, so the next group can be ready.

Ideal for: cable cars, carting, museums.
Perfectly combined with other journeys, e. g. booking.