leyline.li
Projects

Latraps Agriculture

Tractors, Rapeseed, and Digitalization

Some facts

  • 5 281

    trucks processed in 2019

  • 22 006

    trucks processed in 2020

  • 20 038

    trucks processed in 2021. ~23% applied with the mobile phone
  • Human interview excluded from the process
  • Automatized entry and leaving with the fiscal document automatically printed from the terminal
  • Average processing time improved by 2 minutes which allowed to process 185 trucks more at the same time
  • The system is fully adopted. Front line employees are happy because they can do more in less time
  • Management is happy because they have data to back up decision-making
  • Reduced human contact during the COVID-19 pandemic
  • Increased serviced vehicle output per day during high season and avoided public roads jamming

It all started 4 years ago in the city of Eleja near Latvian-Lithuanian border when we met Mr. Mārtiņš Dauksts – technical director of Latraps, the largest agricultural cooperative in the Baltic States.

Mārtiņš is a rare kind of man, a hardworking visionary who dedicated half of his life to developing 10 Latraps elevators across Latvia, building new storage and grain dryers. In Mārtiņš’s vision, Latraps is a completely automated company, where truck drivers self-check-in and self-check-out via smartphone app.

Goals were set

  1. Automate entry to Latraps territory to speed up the service, improve driver experience and remove driver disputes
  2. Minimize human involvement in the service process to increase throughput and reduce operational costs
  3. Gather analytical data to create KPIs and to use it for end-user presentations
  4. Record photo evidence of the truck number plate and weight readings for dispute resolution
  5. Digitize paper tickets used for truck management to reduce error margin and gather service data about every service step
  6. Automate leaving of Latraps territory to speed up the service process
  7. Develop iOS and Android mobile apps where truck drivers can pre-fill data to avoid crowding at the company entrance, which was increasing service time

Mārtiņš contacted various companies. Only to find out that they don’t have a solution. Then Mārtiņš met Leyline.

After 6 months of meetings, process analysis, and brainstorming we had deconstructed Mārtiņš's vision into the outcome-oriented tasks:

Project was divided into two stages. Each stage was to be developed and implemented during the low season (January – May) and put to the test during the high season (June – September).

The main concern was the adoption of the new system by the end-user. To decrease the uncertainty, it was decided to create detailed video and pictorial tutorials for the end-users and start gradually building awareness. Video tutorial is publicly available here (in Latvian):

Project stages

2019 2020 1st stage
  1. Developing of photo-proof system and installation of video cameras
  2. Installation of self-service kiosks with a barcode scanner to identify arriving and leaving clients
  3. Development of custom interfaces for laboratory workers and pit operators
  4. Leyline integration with Latraps ERP
  5. Leyline integration with Scales
2021 2nd stage
  1. iOS mobile app development
  2. Android mobile app development
  3. Integration with the existing systems

Process:

This plan disrupted the decade-long established processes, affecting ten grain complexes with hundreds of employees across Latvia. To improve new system adoption, training videos and detailed instructions were developed and implemented by Latraps.

Added 9 points

Latvia

  1. Aizkraukle
  2. Barkava
  3. Bauska
  4. Daugavpils
  5. Eleja
  6. Jaunpagasts
  7. Jekabpils
  8. Madona
  9. Saldus
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